Designing your goals intentionally for short-term and long-term success

Designing goals for success

“high but not the highest intelligence, combined with the greatest degree of persistence will achieve greater eminence than the highest degree of intelligence with somewhat less persistence.” Stanford psychologist, Catharine Cox The problem with goals is that they are either too far out or very short-term. And there’s nothing in between connecting them. One of … Read more

The psychology behind buzzwords

The psychology behind using buzzwords

Buzzwords are “strategically ambiguous, over-packed with information and deliberately fleeting in nature,” says Andre Spicer in his article “Shooting the Shit“ But why do we use them so often, knowingly or unknowingly? What’s the psychology behind them? And is there any real advantage in using them? There is a psychological incentive in using buzzwords. A … Read more

How Slack has saved my agency 1000’s of hours managing clients

How Slack saved my agency 1000's of hours - Atomic Essay #1

I run a remote agency and we successfully transitioned all our client communication from email to Slack. In the early days, like most agencies, all our communication with clients was primarily via email and the project management tool. The design review stages with new clients are tricky. The iterations also need a rapid exchange of … Read more

Book Summary: Finding the Right Message

Book Summary Featured Images - finding the right message

Finding the Right Message is a concise and practical book on why you need to invest time and effort in understanding your customers better. There are useful tips on how to conduct surveys, how to ask open-ended questions to get illuminating answers, and most importantly actionable steps on how to translate the insights into good copy.

The New B2B Buyer And Their Digital Needs

Understanding who your customer is, what they want and how you can help is a never-ending quest. Most of the clients at my agency are from the B2B space. And so I wanted to explore the latest trends and how the pandemic affected this space. We’ve seen a once-in-a-century scale disruption with the B2B market … Read more